Frequently Asked Questions
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Go to our official website and on the main page, scroll down the services till you reach the Hajj/Umrah menu. By clicking on that, you will be directed to another page offering detailed information and packages related to your query.
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We offer complete travel itinerary, accommodation in five star-hotels, transportation, and consultation.
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Yes, we offer customized packages that are tailor-made and specific for clients based on their preferences.
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The cost will change based on your travel dates, hotel category, and your preference. TrueJourney has affordable packages for Umrah by bus, visa assistance, comfortable transportation, and quality hotels.
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Depending on your time of travel and related documentation, you might or might not be able to change your itinerary. Consult your travel agent for detailed information.
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Fares for every bus ride depend on the season and services offered in the package. TrueJourney offers Umrah by bus packages at competitive rates, offering reliable transport with comfortable accommodation.
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We have collaborations with several domestic and international airlines like PIA, Emirates, Flydubai, Serene Air, Fly Jinnah, Airblue, etc.
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We may offer services such as a visa for Umrah, a return bus ticket, hotel in Makkah and Madinah, and a customer support team. Specifications of the package will depend on your plan.
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Yes, you can but you have to inform timely to proceed with the cancellation procedures.
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TrueJourney provides budget-friendly rates, convenient travel options, well-vetted lodging, and supportive customer service. We want you to have a smooth, comfortable, and memorable Umrah trip with us.
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Yes, you can. Visit our website or contact our travel agents to let you know the requirements to help you prepare a trip customized to your preferences.